OTSUKA ANNEX
Order inquiry

Order inquiries only

Use this form for payment, refund, delivery or received-item issues concerning an existing OTSUKA ANNEX order.

Telephone inquiries are not accepted, including calls to the main shop or physical stores. Questions about product specifications, use, selection or stock are not accepted.

The number beginning with AB in your confirmation email.

10–3,000 characters. Do not enter card numbers, passwords or addresses.

Your message is emailed to our staff. A copy is sent to the email address you enter.